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Restaurant POS System – Taking cash and so much more – Part I
For such a long time, most restaurant owners thought of their POS system as a fancy cash register. With technology becoming more advanced, many innovations today have become standard features within the POS industry.
1. Wireless Hand Held POS Devices. The newest generation of wireless restaurant hand held POS devices allow your servers greater freedom to take orders as well as collect payment without leaving the customer. Servers can present your daily specials to your customers on the spot, easily process credit cards while walking to the next table, send a quick bread requests to the kitchen, and be able to add walk-ins to the waiting list – right from the handheld device. By this, your servers can spend more time interacting with more customers keeping them happy and keeping them coming back.
2. The “Sticky” Paper Printer. One of the newest invention for POS systems is the “sticky” paper printers. These printers use paper that is similar to a Post-It that will allow you to reposition the receipt to different positions or locations over and over again. The paper can be printed to whatever length is required, and stuck to almost any surface where it will stay until you remove and/or plan to stick it elsewhere. With this type of printer, the paper can stay with the order through the entire order process. The new paper is also liner-free so no need to manage non-recyclable waste and can be easily removed and restuck to a different surface – again and again. Use the paper for all orders, instant and special orders, as bag tags or any combination.
3. Digital Menu Board or Signage. Your POS system can be used to deliver media rich content, using video, audio and pictures. Several POS packages have fully integrated and seamless digital menu board software that allows the creation of content using the same database. Menu pages, titles, menu items and prices can all be twined with high-quality multimedia to give your restaurant menu board that gives both a dramatic and interactive display without having to purchase addtional devices.
With digital menu boards, content is sent to the displays from the store database in real-time, so the menu board continually updates throughout the day with menu changes, scheduled price changes, daily specials and so on.
4. Self-Service Kiosk. Ever thought about getting a customer self-service kiosk for your business’ restaurant POS solutions? A self-service kiosk or interactive kiosk, first came to prominence with the photo kiosk machines from Kodak — from wikipedia. Later adopted by consumers who combined it with advanced technologies such as touch-screens monitors. This very useful piece of device, a self-service hardware combined with a self-service software, can be used to cut down on labor costs and speed up the ordering process. Aside from that, most POS packages can enhance the customer’s user experience even further, using sound and motion graphics, to engage your customer.
5. Paging Customer Cell Phones. Some restaurants are opting to take a more modern approach by paging customers’ personal cell phones. You can do this by letting your host or hostest take the customer’s cell phone number and list it into their cell phone paging system device. When their table is ready, the paging system calls the cell phone with an automated voice message to notify the guest to approach and report to the front of the restaurant so they can be seated. This can be a convenient way for guests who want to roam around farther than common pagers will allow and you will not fear of the customer walking away with your pager.
These tips are just the tip of the iceberg when is comes to knowing what restaurant POS solutions is best for your business. Better watch out for more…
The author Michael Tash is VP of Customer Relations at POS-for-Restaurants.com. With over 20 years of restaurant experience, POS-for-Restaurants.com helps you use your technology to be more efficient and more profitable.
Bar Bet Card Trick – Win A Kiss From A Pretty Girl!
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